The Impact of Implementing a Safety Management System on Reducing the Ratio of Public Transportation Operational Accidents

Abstract

This study aims to evaluate the level of implementation, identify obstacles, and formulate recommendations for improving the Safety Management System at PT Anugerah Karya Utami Gemilang in Yogyakarta. The research method uses a mixed method approach with a concurrent embedded strategy. Data collection was carried out through questionnaires, interviews, and observations of 30 respondents from various work units. The results show that of the ten SMK elements studied, seven of them have been implemented very well with an average percentage of 94%, while three elements still need improvement, namely increasing competence & training (75%), monitoring & evaluation (92%), and performance measurement (83%). The implementation of the SMK has contributed to a decrease in the accident ratio by 29.47%. The main obstacles identified were the absence of comprehensive procedural guidelines for these elements, as well as a lack of continuous training programs and a thorough understanding of the importance of evaluation. Improvement strategies include the preparation of detailed Standard Operating Procedures (SOPs), increasing continuous internal training, and developing an integrated and periodic evaluation system to optimize the overall implementation of the SMK and ensure a sustained reduction in accident risk.